Shipping Policy
Scrub Sleeve - Shipping Policy
Effective Date: 14/11/2023
Thank you for choosing Scrub Sleeve for your 4WD accessory needs. We are committed to providing you with the best products and services. Please read our shipping policy carefully to understand how we handle the shipment of your orders.
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1. Order Processing Time:
Orders are processed and dispatched within 1-7 business days of receiving payment.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods:
Scrub Sleeve offers a variety of standard and express shipping options via third-parties.
Customers may choose the shipping courier available based on their needs.
3. Shipping Costs:
Shipping costs are calculated based on the weight of your order and your delivery location.
The shipping cost will be displayed at the checkout before you confirm your order.
4. Free Shipping:
Scrub Sleeve does not offer free shipping unless clearly specified for promotional purposes
5. Shipping Locations:
Scrub Sleeve currently ships within Australia only.
We do not ship to international locations.
6. Tracking Information:
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.
You can track your order using the provided tracking number on our website or through the designated courier's website.
7. Delivery Address:
It is the responsibility of the customer to provide accurate and complete delivery information.
Scrub Sleeve is not liable for any delays or issues arising from incorrect delivery information.
8. Delivery Delays:
While we make every effort to ensure timely delivery, Scrub Sleeve is not responsible for delays caused by factors beyond our control, such as weather conditions, natural disasters, or courier service disruptions.
9. Delivery Acceptance:
Someone must be present at the delivery address to accept the package during business hours.
If no one is available, the courier may leave a calling card with instructions on how to collect your parcel.
10. Lost or Damaged Items:
Scrub Sleeve takes great care in packaging orders to minimize the risk of damage during transit.
If your order is lost or damaged during shipping, please contact us within 7 days of receiving your order.
11. Returns Due to Incorrect Address:
If an order is returned to us due to an incorrect address provided by the customer, additional shipping charges may apply to resend the order.
12. Contact Information:
For any questions or concerns related to shipping, please contact us at scrubsleeve4x4@gmail.com
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By placing an order with Scrub Sleeve, you agree to the terms outlined in this shipping policy. Scrub Sleeve reserves the right to update or modify this policy at any time without prior notice.